hobiqq Casino & Sportsbook Terms

We at hobiqq provide casino and sportsbook services to users in supported jurisdictions. These terms set out the conditions under which we operate our platform, how we handle your account, and what you can expect from our payment and game-settlement processes.

When you use hobiqq, you agree to these terms. We ask that you read them carefully, as they cover important matters like account eligibility, deposits and withdrawals, dispute resolution, and the rules governing our live-dealer tables, slot games, and sportsbook markets.

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

Account Opening and Eligibility

To open an account on hobiqq, you must be of legal age in your jurisdiction and meet our identity verification requirements. We collect your name, national identification number, phone number, and address during registration. This information is used to verify your identity, prevent fraud, and comply with legal obligations.

You are responsible for the accuracy of information you provide to hobiqq. If we discover that your details are false or misleading, we reserve the right to suspend or close your account without notice. You may only hold one account with us; duplicate accounts are subject to closure and forfeiture of funds.

Your account login credentials are personal and non-transferable. You are solely responsible for maintaining the confidentiality of your password. If you suspect unauthorized access to your hobiqq account, contact our support team immediately.

Deposits, Withdrawals, and Payment Methods

We at hobiqq accept deposits through six payment channels: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers (mobile banking, local payment, online payment, e-wallet). All deposits are credited instantly or within minutes depending on the method. We do not charge deposit fees.

Withdrawals from your hobiqq account are processed to the same payment method used for your original deposit, unless you arrange otherwise. To withdraw, your account must be fully verified. Verification involves providing valid identification; this typically completes within one business day.

  • E-wallet withdrawals (mobile banking, local payment, online payment, e-wallet, mobile banking) process within minutes.
  • Bank transfers settle within subject to verification during business hours, depending on the receiving bank.
  • We do not charge withdrawal fees; the amount you request is the amount you receive.
  • Large withdrawals may require additional verification for fraud prevention.

We reserve the right to refuse or delay a withdrawal if we suspect fraud, money laundering, or violation of our terms. Such determinations are made in our sole discretion.

Jurisdiction Notice

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

Game Rules and Market Settlement

At hobiqq, we offer live-dealer table games (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and sportsbook markets covering football leagues, badminton, and MotoGP. Each game and market comes with explicit rules published on our platform.

All games on hobiqq use certified random-number generators (RNG). Our live-dealer tables are broadcast from licensed studios with real dealers and physical cards or wheels. Game outcomes are determined by chance; no outcome is guaranteed.

For sportsbook markets, we settle based on official league or tournament results. If a match is postponed or abandoned before kick-off, all unsettled bets are voided and stakes returned. If a match is abandoned mid-play, we settle based on the last confirmed score at abandonment time.

Live-Dealer Games
Outcomes determined by real dealer actions or RNG; no player influence on outcome.
Slot Games
RTP (return to player) disclosed per game; outcomes determined by RNG on each spin.
Sportsbook Markets
Settled per official league or tournament results; postponements and voids handled per explicit rules.
Esports Markets
Settled per official league or organizer declaration; ties and voids resolved per our published guide.

Bonus and Promotion Terms

We at hobiqq occasionally offer bonuses, promotions, or special offers to new or existing users. Any bonus terms are displayed clearly before you claim them. Bonuses are subject to terms including wagering requirements, expiration dates, and game restrictions.

We reserve the right to modify, suspend, or cancel any promotion at any time. If we suspect a bonus has been claimed fraudulently or through an error, we may recover the bonus amount and winnings derived from it.

Dispute Resolution and Limitation of Liability

If you believe a game outcome is incorrect or a market was settled unfairly, contact our support team within 30 days of the disputed event. We will review game logs, market data, and applicable rules to reach a determination. Our decision is final.

hobiqq is not liable for indirect, incidental, or consequential damages arising from your use of our platform or services. This includes lost profits, lost data, or reputational harm. Our maximum liability to you is the amount you have deposited into your account in the past 12 months.

We are not responsible for service interruptions due to circumstances beyond our control, including internet outages, power failures, or natural disasters. We maintain backups and redundancy to minimize downtime, but we do not guarantee uninterrupted service.

Data Security and Privacy

We at hobiqq use SSL encryption to protect data in transit between your device and our servers. Your account credentials and payment information are stored on secure, PCI-compliant systems. We do not store your payment card details; all transactions are processed through encrypted third-party gateways.

We comply with data-protection laws in the jurisdictions we serve. Your personal data is used only to provide our services, prevent fraud, and comply with legal obligations. We do not sell or share your data with third parties for marketing purposes.

For details on how we collect, use, and protect your data, please review our Privacy Policy

Account Suspension and Termination

We reserve the right to suspend or close your hobiqq account if you:

  • Breach these terms or our policies.
  • Provide false or misleading information.
  • Engage in fraud or money laundering.
  • Use your account in violation of applicable law.
  • Abuse our platform or services (e.g., collusion, arbitrage).

If we suspend your account, we will notify you and provide a reason where possible. Upon suspension, you may not place new bets, but settled winnings may be withdrawn after verification. If we permanently close your account due to violation, unclaimed funds are forfeited.

Changes to Our Terms

We may update these terms at any time. Significant changes will be notified to you in-app or via email. Your continued use of hobiqq after such notification constitutes acceptance of the revised terms. We recommend reviewing our terms periodically.

Our Commitment to Fair Play

At hobiqq, we are committed to fair play and transparency. Our sportsbook odds are set by professional traders; our live-dealer games use certified RNG and licensed studios; our slot games publish their return-to-player percentages. All game outcomes are determined by chance, not by hobiqq's interests.

We settle disputes based on explicit rules and game logs, not arbitrarily. When you contact our Customer Support team with a dispute, we investigate thoroughly and explain our decision. If you disagree with our resolution, you may escalate your case to a senior team member for independent review.

Our services are available only where local law permits. Users in Jakarta, Surabaya, Bandung, Medan, Semarang, and other supported regions agree to comply with local regulations. We do not offer our services to users in jurisdictions where online wagering is prohibited.

For questions about these terms, contact our support team via in-app chat or email. We respond in English during business hours. Your use of hobiqq constitutes acceptance of these terms in full.